Protection when you travel Protection when you travel

For claims or general enquiries call the Altitude Black Card Priority Service line on 1300 651 999.


You, your spouse and certain dependent children are covered for return overseas trips of up to six months, when you each satisfy the policy11 eligibility conditions. Conditions include use of your Altitude Black card for $500 of prepaid travel costs (such as return flights) for each person travelling before you leave Australia. Policy11 exclusions (including age limits) apply.

Your cover includes:

  • Certain medical and hospital expenses overseas - unlimited cover.
  • Unexpected cancellation of your travel arrangements and associated expenses - unlimited cover.
  • Up to $500 per person for travel delays.
  • Up to $550 per person for loss or damage to travel documents.
  • Up to $20,000 per person for accidental loss or damage to eligible personal goods.
  • Up to $5,500 of excess cover for loss or damage of a rental vehicle.
  • Limit of $2.5 million of personal liability cover.
  • Up to $20,000 per person cover for loss or damage to personal property.


Complimentary Purchase Security Insurance
Provides four months cover for many new personal goods purchased on Altitude Black in accordance with the policy11 against loss, theft and accidental damage once you have taken possession of the goods.

Complimentary Extended Warranty Insurance

Gives you an extension of up to 24 months on the standard manufacturer's Australian warranty on certain new personal goods purchased on Altitude Black in accordance with the policy11.

Travel Assistance Services

Enjoy peace of mind when travelling overseas with Emergency Travel Assistance Services offered by Westpac Concierge 24 hours a day, seven days a week by calling 1300 859 100 or +61 2 9374 7082. You have access to services like emergency card replacement, lost article assistance, emergency cash advances and more.

See full terms and conditions for more information.