If you're an existing Black Card customer and have any further queries, contact the 24/7 Altitude Black Card Priority Service line, call 1300 651 999 toll-free anywhere in Australia or +61 3 6345 1999 reverse charge when overseas.
Use your card account to pay bills, check your account or transaction details, transfer funds between Westpac accounts or request a statement anytime, day or night. To register, call 1300 651 999.
Manage your account, view your transactions, transfer funds between Westpac accounts, pay bills by BPAY®, and print your last 7 years’ statements for free – 24 hours a day. To register, call 1300 651 999.
You also have access to an Emergency Cash Advance – subject to your available credit limit and to your credit card account being in good standing.
Up to 45 days interest-free on purchases. You could enjoy up to 45 days interest-free on your card purchases when your closing balance (including the balance transfer amount or other promotional amount) is paid in full by the statement due date each month.
Use your Altitude Black World Mastercard® to get a cash advance from ATMs around the world using your Personal Identification Number (PIN) (fees apply). If you can’t remember your PIN, or need a new one, just call us on 1300 651 999 and we'll send you one immediately. If you would like to change the PIN we send you, or your existing PIN, just drop into any Westpac branch or change your PIN at a Westpac ATM (available at most ATMs). In order to change your PIN at a Westpac ATM, you are required to know your existing PIN.
Some countries will request a PIN for credit card purchases, so we strongly recommend you memorise your PIN if you are travelling overseas.
If you need to change your credit limit, simply call us on 1300 651 999. Credit limit increase applications are subject to Westpac’s lending criteria.
This optional insurance (available to eligible cardholders) helps cover your credit card repayments if you lose your job, contract a sickness or disease, or sustain an injury and aren’t able to work in certain circumstances. For more information, call 1300 369 989 or visit westpac.com.au
For extra convenience, you can link your Altitude Black World Mastercard® to your Westpac transaction
account by calling us on
1300 651 999. You can then access your transaction account using your Black credit card by pressing ‘cheque’ or ‘savings’.
2. Notify your relevant Service Providers of your new credit card number. To assist you, we've created a contact list of the most Popular Service Providers. Just click on the relevant link below to view your Service Provider's details.
Zurich Life Insurance Fund
13 24 23 for Home Insurance, 13 24 23 for Car Insurance, 13 10 56 for Credit Card Insurance, 13 10 56 for Loan Protection, 13 10 56 for Comprehensive Life Insurance, 1300 131 103 for Simple Life Insurance, www.comminsure.com.au
State Super SAS Trustee
1300 130 096 for State Super Scheme (SSS), 1300 130 095 for State Authorities Super Scheme (SASS), 1300 130 097 for Police Superannuation Scheme (PSS), 1300 652 113 for Pensioners, 1300 130 094 for Deferred Benefits, www.statesuper.nsw.gov.au
1300 789 932
(02) 9936 7555
City of Whittlesea Rates
(03) 9217 2105
1800 10 65 65
1300 762 726
1800 331 719
13 36 22
1800 003 001
1300 138 644
Westpac Merchant Services
1300 880 582