Contact



To contact our Investor Relations department, email: investorrelations@westpac.com.au

Australia



Head Office
275 Kent Street
Sydney NSW 2000
Telephone: (61 2) 9293 9270
Facsimile: (61 2) 8253 4128

• General information and account enquiries:
– personal customers 132 032 (from outside Australia) (61 2) 9293 9270
– business customers 132 142
• Cardholder enquiries, and lost and stolen cards 1300 651 089 (from outside Australia) (61 3) 6345 1058
• Home loan enquiries 131 900
• ATM enquiries and service difficulties 1800 022 022
• BT Financial Group 132 135
• Westpac Financial Services 131 817
• Westpac Broking 131 331 (from outside Australia) (61 8) 9266 0250
• Share Registry 1800 804 255
• Shareholder Benefits Line 1300 360 599

International Payment
Freecall in Australia 1800 632 308
Calling from overseas
(61 2) 9293 9322

New Zealand



Head Office
188 Quay Street
Auckland
New Zealand
Telephone: (64 9) 367 3727
Facsimile: (64 9) 367 3729

• General information and account enquiries:
– personal customers 0800 400 600 (from outside New Zealand) (64 9) 912 8000
– priority access 0800 900 910
• Business and agribusiness customers 0800 177 188
• Telephone banking self service 0800 172 172
• Home loan enquiries 0800 177 277
• Cardholder enquiries and lost and stolen cards 0800 888 111
• ATM enquiries and service difficulties 0800 400 600
• Financial services – investments and insurances 0800 738 641
• General insurance 0800 809 378
• Share registry 0800 002 727
• NZ shareholder offers 0800 738 641

International



Hong Kong
23rd Floor
Entertainment Building
30 Queens Road
Central, Hong Kong
Telephone: (852) 2842 9888
Facsimile: (852) 2840 0591

People’s Republic of China
611F Tower B, Focus Place
19 Financial Street
Xicheng District, Beijing 100032
People’s Republic of China
Telephone: (86 10) 6657 4380
Facsimile: (86 10) 6657 4381

Republic of Indonesia
16th Floor
Wisma Standard Chartered Bank
JI. Jend Sudirman Kav 33-A
Jakarta 10220, Indonesia
Telephone: (62 21) 574 3719
Facsimile: (62 21) 574 3720

United States of America
575 Fifth Avenue, 39th Floor
New York, NY 10017-2422
USA
Telephone: (1 212) 551 1800
Facsimile: (1 212) 551 1999

India
Unit 61, Level 6
Maker Chamber VI
Nariman Point
Mumbai 400 021, India
Telephone: (91 22) 6615 6660
Facsimile: (91 22) 6615 6662

People’s Republic of China
7/F Jin Mao Tower
88 Shi Ji Avenue
Pudong, Shanghai 200121
People’s Republic of China
Shanghai
Telephone: (86 21) 6165 7688
Facsimile: (86 21) 5047 5008

Republic of Singapore
#19-00 Robinson 77
77 Robinson Road
Singapore 068896
Telephone: (65) 6530 9898
Facsimile: (65) 6532 6781

United Kingdom
2nd Floor, 63 St Mary Axe
London EC3A 8LE
England
Telephone: (44 207) 621 7000
Facsimile: (44 207) 623 9428

Pacific Banking



Cook Islands
Main Road, Avarua
Rarotonga
Cook Islands
Telephone: (682) 22014
Facsimile: (682) 20802

Papua New Guinea
Westpac Bank-PNG-Limited
9th Floor, Deloitte Tower
Douglas Street, Port Moresby,
NCD, Papua New Guinea
Telephone: (675) 322 0888
Facsimile: (675) 322 0633

Solomon Islands
National Provident Fund Building
721 Mendana Avenue
Honiara, Solomon Islands
Telephone: (677) 21222
Facsimile: (677) 23419

Vanuatu
Lini Highway
Port Vila, Vanuatu
Telephone: (678) 22084
Facsimile: (678) 24773

Fiji
Level 2, Westpac House
73 Gordon Street
Suva, Fiji
Telephone: (679) 3300 666
Facsimile: (679) 3300 718

Samoa
Westpac Bank Samoa Limited
Beach Road, Apia,
Samoa
Telephone: (685) 66100
Facsimile: (685) 22848

Tonga
Westpac Bank of Tonga
Taufa’ahua Road
Nuku’alofa, Tonga
Telephone: (676) 23933
Facsimile: (676) 23634

Note: Calls prefixed 1800 in Australia and 0800 in New Zealand are Freecall; 13 or 1300 numbers in Australia are the cost of a local call.

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