People believe that banks can and should play a vital role in communities, taking the lead and doing the right thing beyond their corporate walls, on social and environmental issues. Westpac agrees and we find it makes good business sense too.
We manage a wide range of sustainability issues across the value chain. From screening the environmental, social and ethical practices of our suppliers, through to helping our customers with accessible services, e-statements and responsible lending practices. We also have an expert Commodities, Carbon and Energy team.
We have an organisational culture built upon values and principles that consider the needs of multiple stakeholders. And, we engage in external consultation and community partnerships as a key way to better understand the social, environmental and other concerns within our communities.
Our corporate community involvement is underpinned by a number of long-term partnerships, which reflect the diversity of the bank’s engagement with its communities. We focus on how to make best use of our resources to create real and mutual value for our community partners, as well as realise broader social benefit, and our most valuable resource is our employees.
Our people, who we support with community leave and flexible working hours, actively support our community partners and their local communities. During the 12 months to May 2008, 60 per cent volunteered their time: twice the national average.
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